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What to include when you ask for a quote

Four details let us describe the work and price it. Here is what each one tells us and why it changes the answer.

A quote for a transfer is not a list price. It reflects the handling work, the output format, the materials and the delivery requirements, so the more precisely the transfer is described, the more precise the answer.

Four details do most of the work.

The format you have

Digital files, printed documents, a CD, a DVD, a USB drive, or information held in SharePoint. This tells us how the information would reach us and what the intake step involves.

The format the recipient needs

This is the part that defines the job. Printed documents and schematics, a specific physical medium, or digital files produced from something physical. If the recipient has told you a requirement in their own words, pass it along as they wrote it — a requirement for "a disc" and a requirement for "a DVD" are not always the same thing.

The quantity

One set of drawings and two hundred sets of drawings are different pieces of work, and the materials differ too. Quantity affects printing, media, packaging and shipping together.

The destination

Where the output has to arrive. We support requests worldwide, and each transfer has to follow the restrictions that apply to the information and the destination. Delivery cost also varies considerably by destination, so this is not a detail we can leave until the end.

What happens next

With those four details we can discuss the transfer and its price, and tell you what the intake step would look like for your request.

Describe the transfer in general terms when you first make contact. Do not include CUI in a website or email inquiry.